Data We Collect
We collect personal information that you voluntarily provide when you contact us, sign up for our newsletter, or use our services. This may include your name, email address, phone number, and any details you share in messages.
We also automatically collect certain technical data such as your IP address, browser type, operating system, and browsing behaviour on our site through cookies and similar tracking technologies.
- Contact information (name, email, phone)
- Communication data (messages, inquiries)
- Technical data (IP address, browser, device)
- Usage data (pages visited, time spent)
Cookies and Tracking
We use cookies to improve your experience, analyse traffic, and serve relevant content. You can manage your cookie preferences through your browser settings or our cookie consent tool.
- Essential cookies for site functionality
- Analytics cookies to understand usage
- Marketing cookies (only with your consent)
How We Use Your Data
Your personal data is processed for specific, legitimate purposes. We never sell your information to third parties.
- To respond to your inquiries and provide support
- To deliver services you have requested
- To send relevant updates and marketing (with consent)
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your data based on your consent, contractual necessity, legitimate interests, or legal obligations as required by applicable data protection laws.
Data Sharing and Third Parties
We may share your data with trusted third-party service providers who assist us in operating our website and business, such as hosting providers, analytics services, and email delivery platforms. These parties are contractually bound to protect your data.
We may also disclose information if required by law or to protect our rights and safety.
- Service providers (hosting, analytics, email)
- Legal authorities (when required by law)
- Business transfers (in case of merger or acquisition)
Your Rights
You have the following rights regarding your personal data under applicable privacy laws:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by law.
Data Retention and Security
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
If you have any concerns about data security, please contact us immediately.
Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy concerns promptly. You also have the right to lodge a complaint with your local data protection authority.
Last updated: 1 January 2025